Criminal proceedings
Do not make a rushed statement as a suspect. Preserve the complete summons, order or penalty order and note the file reference.
- Keep the right to remain silent
- Secure every page and envelope
- Call immediately in case of arrest
First steps · no data entry
What should you do next?
Choose the situation closest to yours. These general steps help you preserve documents and prepare contact with the law office.
Immigration matter
Record the date of receipt, expiry of your current document and every application or appointment attempt.
- Passport and residence papers
- Decision and proof of receipt
- Applications and supporting evidence
Tenancy matter
Do not agree to a termination, rent increase or payment demand before the document and tenancy agreement have been reviewed.
- Tenancy agreement
- Letter and envelope
- Payments, photos and correspondence
Family matter
Separate urgent protection or child-related questions from financial and long-term arrangements.
- Existing orders and agreements
- Chronology of important events
- Income and family documents
Is there a deadline?
State the exact date, how the document arrived and the file reference. An enquiry does not establish representation or deadline monitoring until the law office expressly confirms acceptance.
Urgent deadline guidance →